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Tempo Instruments Commercial Governance & Legal Terms
Terms & Conditions of Sale at Tempo Instruments™
These Terms and Conditions govern all commercial quotations, purchase orders, equipment supply, custom engineering designs, and technical services provided by Tempo Instruments™ for industrial and laboratory clients.
Key Sale Summary ISO 9001:2015
12-Month Limited Warranty
Standard coverage against manufacturing defects
Payment Terms
Standard 30% advance, balance prior to dispatch
Incoterms Standard
Ex-Works (EXW) or FOB Mumbai as per quote
Governance Standards
Core Commercial Commitments at Tempo Instruments
Established to ensure clear execution, quality assurance, and mutual accountability for all laboratory and industrial thermal orders.
Transparent Pricing
Quotations state exact equipment specifications, testing fees, taxes, and validity periods without hidden surcharges.
Fixed Quotation IntegrityQuality Guarantee
Every instrument undergoes factory acceptance testing (FAT) before dispatch to comply with safety standards.
Pre-Dispatch FAT TestingRisk & Delivery
Incoterms define exact risk transfer points during transit, transit insurance options, and delivery schedules.
Defined Incoterms StandardDispute Governance
Structured resolution framework with initial executive consultation followed by jurisdiction in Mumbai, India.
Mumbai Legal Jurisdiction
Commercial Governance
Terms & Conditions Clauses
Filter terms by commercial category
Quotation Validity
Clause 1.0
Quotes Valid 30 Days From Issuance
1. Quotations & Purchase Orders
Written quotations issued by Tempo Instruments™ are valid for 30 calendar days unless extended in writing. Orders are legally binding only upon written Order Confirmation from Tempo.
Quote Validity:
30 Calendar Days
Acceptance:
Written Purchase Order Required
Order Changes:
Subject to Written Re-quoting
Commercial Terms
Clause 2.0
Prices Exclusive of Statutory GST/Duties
2. Pricing, Payment & Taxes
Standard payment schedule is 30% advance upon order placement and 70% prior to factory dispatch. Statutory GST, custom duties, and freight charges are billed as per agreed quotation terms.
Standard Payment:
30% Advance / 70% Pre-Dispatch
Taxes & Duties:
Extra as applicable (GST 18%)
Late Payment Fee:
1.5% per month on overdue balances
Incoterms 2020
Clause 3.0
Ex-Works / FOB Delivery Standards
3. Delivery, Risk & Logistics
Delivery dates are estimated upon receiving technical approvals. Risk of loss or damage transfers to the buyer upon handover to the carrier under EXW/FOB terms.
Incoterms:
EXW Plant / FOB Mumbai
Transit Insurance:
Buyer Responsibility unless quoted
Lead Times:
Subject to component availability
12 Months Warranty
Clause 4.0
Factory Defect Protection
4. Warranty & Liability Limits
Tempo warrants instruments against defects in material and workmanship for 12 months from commissioning or 15 months from dispatch. Liability is limited to repair or replacement of parts.
Warranty Coverage:
12 Months (Commissioning)
Remedy:
Repair or Replacement Ex-Works
Exclusions:
Misuse, Consumables, Normal Wear
Proprietary Designs
Clause 5.0
Engineering CAD & Schematic Ownership
5. Intellectual Property & CAD
All technical schematics, CAD designs, thermal calculations, and software supplied remain the sole intellectual property of Tempo Instruments™. Reproduction without written authorization is prohibited.
CAD Ownership:
Tempo Instruments Sole IP
License:
Non-transferable Operational Use
Confidentiality:
Mutual Non-Disclosure Agreement
Legal Jurisdiction
Clause 6.0
Force Majeure & Arbitration
6. Force Majeure & Jurisdiction
Tempo is not liable for delays caused by acts of God, raw material shortages, or labor disruptions. Unresolved disputes shall be referred to arbitration in Mumbai, Maharashtra, India.
Force Majeure:
Excusable Delay Relief
Governing Law:
Laws of Republic of India
Jurisdiction:
Courts of Mumbai, Maharashtra
Interactive Guidance
Order Execution & Governance Assistant
Select your transaction details to view the exact commercial terms applicable to your purchase order.
Commercial Term Summary
Quotation Validity & Technical Acceptance
Quotations are binding for 30 days. Commercial specs are confirmed upon formal PO receipt.
Commercial Matrix
Commercial Schedule & SLA Matrix
| Clause Topic | Default Standard | Commercial Condition | Escalation SLA | Action |
|---|---|---|---|---|
| Payment Schedule | 30% Advance / 70% Pre-Dispatch | Irrevocable LC for export orders | 3 Business Days | |
| Equipment Warranty | 12 Months Commissioning / 15 Mo Dispatch | Excludes misuse, wear components | 24-48 Hours Response | |
| Custom CAD Approvals | Sign-off within 7 days of submission | Delays shift delivery schedules | Immediate Revision | |
| Order Cancellation | Written notice within 5 business days | Cancellation fee applies for custom work | 5 Business Days |